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BATTERY WARRANTY POLICY 2

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Westrac Ltd General Battery Warranty Policy

Westrac warrants only to you, the original purchaser, for a period of eighteen (18) months as from date of purchase that the battery is free of defects in material and workmanship under normal use and service conditions and in terms of correct application, meaning the battery meets or exceeds OEM specification. Special warranty periods apply to the following: Riding Mower, Deep Cycle, Motor Cycle, and AGM Batteries. Please see following sections for details

Westrac undertakes in its sole discretion to repair or replace a returned battery that after a twenty-four (24) hour analysis has been verified to have failed due to a defect in materials and/or workmanship under normal use and service after proper installation, subject to the conditions and exclusions described below.  Return the battery along with your original sales receipt from any Westrac Branch or duly authorized agent.  A test of your charging system may be required and allow up to two (2) business days to process warranty. 

Westrac and its duly authorized agents shall not be held liable for any damages, losses, injury, expenses, or costs which would be considered as direct, indirect, incidental or consequential, which may arise or relate to the use or inability to use this battery or any failure whatsoever to meet this warranty.

Automotive and Industrial Battery

This limited warranty is valid for eighteen (18) months from the date of purchase with a free replacement period.  The Free Replacement Period begins the day of purchase and expires eighteen (18) months after date printed on the sales receipt.  Should the battery fail within the above specifications and conditions a replacement battery will be warranted.

The replaced battery will be warranted ONLY for the remaining of the eighteen (18) month period from the original purchase date, due to a defect in materials and/or workmanship, it will be replaced with the same model battery free of charge.  If the same model battery is not available, it will be replaced with a like kind and quality. NO EXTRA WARRANTY WILL BE ADDED. 

Absorbed Glass-Mat (AGM) Battery Warranty

This limited warranty is valid for twenty-four (24) months from the date of purchase with a free replacement period.  The Free Replacement Period begins the day of purchase and expires twenty-four (24) months after date printed on the sales receipt.  Should the battery fail within the above specifications and conditions a replacement battery will be warranted. The replaced battery will be warranted ONLY for the remaining of the twenty-four (24) month period from the original purchase date, due to a defect in materials and/or workmanship, it will be replaced with the same model battery free of charge.  If the same model battery is not available, it will be replaced with a like kind and quality. NO EXTRA WARRANTY WILL BE ADDED.

Riding Mower and Deep Cycle

This limited warranty is valid for six (6) months from the date of purchase with a free replacement period.  The Free Replacement Period begins the day of purchase and expires six (6) months after date printed on the sales receipt. Should the battery fail within the above specifications and conditions a replacement battery will be warranted.

The replaced battery will be warranted ONLY for the remaining of the six (6) months period from the original purchase date, due to a defect in materials and/or workmanship, it will be replaced with the same model battery free of charge.  If the same model battery is not available, it will be replaced with a like kind and quality. NO EXTRA WARRANTY WILL BE ADDED.

Motorcycle

This limited warranty is valid for one (1) month from the date of purchase.  A free replacement will be given during this warranty period subject to the mentioned stipulations.

WARRANTY DOES NOT COVER DAMAGE TO THE BATTERY CAUSED BY
  • Accident or collision
  • Environmental conditions including fire and natural disasters
  • Improper installation and/or battery not properly secured
  • Misuse, abuse, modification, vehicles used off-road or for racing purposes
  • Battery was damaged or discharged due to careless handling and negligence
  • Battery was used in a vehicle whose specification requires a battery of a different size/ampere hour capacity or where the battery is fitted below or above the suggested ampere hour capacity
  • The external area is severely damaged and/or battery has been opened and/or warranty label removed
  • Electrical or mechanical fault with your vehicle including faulty charging and starting system
  • Battery has been fitted to more than one vehicle