Westrac Ltd stands behind the products, parts, and our brands. We believe all of our products and services meet or exceed industry standards.
In the rare case that an item may fail or show signs of defect, Westrac holds the right to keep the item, being claimed for warranty, for 24 hours for further examination. This 24 hour window does not include the time for shipping of the product to the designated branch, if additional tests or examination is needed.
All warranty claims must include the invoice for the original purchase.
Westrac reserves the right to decline warranty on items that show signs of misuse, damage, or improper installation.
If warranty is approved, Westrac will then replace the product/part free of charge. In specific instances where the item is impossible to replace the warrantied item will be treated as a same day return, based on return policy. (Kindly click here for return policy details)
*General warranty policy is not equal to a lifetime policy. Westrac Ltd’s Performance Tools line of products has a tool lifetime warranty policy, for details on this click here